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Video Help

To download the LuLa Player app or for information on access to your
download or streaming video content, please go here.
For help with video streaming & playback of videos from the new 'Purple' store
and for help with the Luminous Landscape app or Purple Player (MOD Player), click here  

You may contact Customer Support here.

'Live chat' help is also available.

Customers needing access to downloads from our Legacy Store,
Log in as you have in the past. 


The Legacy Store FAQ can be found here

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Concepts: Comparison of video player software, QuickTime, ITunes, VLC media player, Apple Inc., Ogg, Multimedia framework, Windows media players

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